E.Z. Scales
Legal

Privacy Policy

Your privacy matters. Here's exactly what we collect, why, and how we protect it.

Last updated: June 27, 2026

This Privacy Policy explains how E.Z. Scales ("E.Z. Scales", "we", "us", or "our") collects, uses, and protects your personal information when you visit ezscales.com or contact us about our services. We are a web-design and digital-services business based in Winnipeg, Manitoba, Canada.

Information we collect

We only collect what we need to respond to you and provide our services:

  • Information you give us: when you fill out our contact or quote form, we collect your name, email address, phone number (if provided), and any details you include in your message.
  • Information collected automatically: like most websites, our hosting provider records standard technical data such as your IP address, browser type, and the pages you visit, for security and to keep the site running.

How we use your information

  • To respond to your inquiries and provide quotes.
  • To deliver, manage, and improve the services you request.
  • To communicate with you about your project or our services.
  • To maintain the security and performance of our website.

We do not sell or rent your personal information to anyone.

Service providers we share with

We use a small number of trusted third-party services to operate the site. They only receive the information needed to do their job:

  • Netlify — website hosting and delivery.
  • Web3Forms — processes and delivers our contact-form submissions to us by email.
  • Google Fonts — serves the fonts used on this site; this may include receiving your IP address.
  • Google — our customer reviews are hosted on Google. If you choose to leave or read a review, your activity is governed by Google's own privacy policy.

AI receptionist service

If you purchase our AI receptionist service, messages between your customers and the AI assistant are processed to provide that service. The specifics of data handling for that product are covered in your service agreement.

Cookies & tracking

This website does not use advertising or cross-site tracking cookies. Some third-party resources (such as Google Fonts) may log basic technical data when your browser loads them. You can control cookies through your browser settings at any time.

How long we keep your information

We keep inquiry and project information only for as long as needed to fulfil the purpose it was collected for, or as required to meet legal and business obligations. You can ask us to delete it at any time.

Your rights

Under applicable Canadian privacy law (PIPEDA), you have the right to access the personal information we hold about you, to ask us to correct it, to withdraw your consent, and to request that we delete it. To make any of these requests, just contact us using the details below.

Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Links to other sites

Our site and our demo templates may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page.

Contact us

Questions about this policy or your information? Reach out anytime: